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Advocate, Engage, Customize: How to Get the Tech You Need for Your Programs
The session will provide an overview of how Three Rivers Workforce Investment Board leveraged Salesforce technology to effectively operate its summer youth employment program, Learn and Earn. In this live case study, we'll discuss the software selection and implementation processes as well as the importance of customization.
Speaker: Regina Omlor, Three Rivers Workforce Investment Board
Regina Omlor is the Grants and Project Manager at Three Rivers Workforce Investment Board. In this capacity, she has been overseeing the design, development and implementation of an online application process as well as a job matching and database system for the Learn and Earn Summer Youth Employment Program. During this process, her priorities have been to engage community partners, create and provide resources as well as training to stakeholders and to improve the data collection, tracking and reporting capabilities for more effective program operations. Regina holds a masters in European studies as well as a bachelors in political science and German studies.
Recycle Everything: Handling E-Waste at Your Nonprofit
Sustainable practices are now expected by constituents and environmentally-conscious staff members. Rapid technology changes mean more e-waste. Reduce your carbon footprint by knowing where to route your old devices and office wastes and purchase with waste reduction in mind.
Moderator: Barbara Shafran, Moving Forward Pittsburgh
Panelists: Kevin Driscoll, Computer Reach; Ellen Keefe, Westmoreland Cleanways and Recycling; Alex Landefeld, North Hills Community Outreach
Barbara Shafran, M.Ed. received her master’s degree in foreign language education in 1994 from the University of Pittsburgh. She has taught elementary school through college-aged students for 25 years in a variety of subjects. In addition to founding Moving Forward Pittsburgh, Inc., she and her husband also own Ceeva, Inc., an IT services provider in the Greater Pittsburgh area for over 20 years. Their experience providing IT services to both for-profits and nonprofits inspired the creation of the Operation E-Cycle Program in 2010. She is on the board of directors for Independent Family Resource Group, an advisory board member for Classrooms Without Borders and a volunteer for several other community organizations.
Kevin Driscoll has been in IT support around Pittsburgh in one form or another since 1988. His career has led him through Bayer, Pitt and smaller businesses from law firms and family retail operations to nonprofits. In the last few years he has helped Computer Reach refurbish old PCs into Linux computers for nonprofits both local and abroad. His nonprofit management experience at Computer Reach, MANY and a local community sports organization lend to a balanced perspective for low-cost and ease-of-use, not just the better technology and security focus characteristic of "technology lifers.” He now freelances among many local small organizations supporting technology, communications and new tech.
Ellen Keefe is the Executive Director at Westmoreland Cleanways and Recycling, where she oversees all aspects of the organization and serves as the County Recycling Coordinator. In the past she worked at Abitibi Consolidated. Ellen has served as a board member for the Derry Township Municipal Authority for nearly four years. She attended Robert Morris University for business administration and management.
Alex Landefeld works at North Hills Community Outreach (NHCO), where he maintains hardware and software systems across five locations, coordinates and assists operations volunteers and maintains physical plant and grounds of NHCO's Allison Park facility.
On-Premise or In the Cloud: Methods for Selecting What to Host Where
It frequently seems that the decisions to house hardware, software or services at your organization or in the cloud are based solely on cost. While that is an important point, there are other crucial factors. We’ll explore rationale and methodology for making these kinds of decisions, clarify the current technologies available and discuss how to determine the best solutions based on functional requirements.
Speakers: Bruce Freshwater, Sierra w/o Wires; Jasmine Silvio, PA Connecting Communities
Bruce Freshwater is CEO of Sierra and CTO of Sierra Datacenters, has over 25 years working in information technology and initially trained in the U.S. Air Force.
Jasmine Silvio is the head of IT for PA Connecting Communities, a nonprofit that promotes social integration for disabled individuals within Allegheny, Beaver, Westmoreland and Butler Counties. She originally began working for the organization during its infancy. At that time, she provided data entry support part-time, working diligently with the founder’s husband to learn about the IT background needed to run the organization efficiently. Today, Jasmine leads IT operations for the organization, which has grown exponentially to employ approximately 120 part and full-time employees.
Crowdfunding: How it Works, Why it Works
Crowdfunding has quickly gone from a niche fundraising tool to a dedicated channel used by nonprofit organizations of all sizes and across all verticals. We'll talk about why crowdfunding works, who it attracts (hint: it's more than just millennials), technology available to get started and key tactics to make crowdfunding a success for your organization.
Speaker: Andrew Shoaff, Salsa Labs
Andrew Shoaff is the Director of Adoption & Customer Success at Salsa Labs where he focuses on helping nonprofit organizations accelerate their online fundraising and donor acquisition strategies. Prior to Salsa, Andrew held a number of senior manager roles at Blackbaud and Convio, and was the CFO at the Brady Campaign to Prevent Gun Violence in Washington, DC. He has an M.B.A. from Indiana University and a B.A. from Hamilton College and holds professional certifications in project management (PMP) and Six Sigma process.
Technology to Further Your Mission: Tools or Capacity?
If used correctly, technology can be a multiplier to your mission. Often we spend too much time jumping on free technology and not enough time on the “why” and “how.” (And by the way, did you involve the people using the software daily in the decision process?) You will leave this session with hands-on tips for understanding and building your technology capacity and a list of free tools to further your social impact.
Speaker: Peggy Duvette, NetSuite
Peggy Duvette has been a thought leader in social change, women leadership and technology for over 15 years. As Director of Social Impact at NetSuite, she is responsible for the donation of the NetSuite products to nonprofits located all around the world. She is committed to helping nonprofits and social enterprises to further their social impact. Previously, as Executive Director of WiserEarth, Peggy was responsible for growing an online community of over 80,000 members from all around the world working towards sustainability and social justice issues. She earned an M.B.A. with honors in Management and Sustainability from SFSU. She is a board member of Social Media for Nonprofits and a member of Board Source, NTEN and Green & Sustainability Innovators & Innovation Network.
Networking Ground Floor: Learn How to Speak Geek More Effectively
Computer networking terms and standards for the novice. Learn the terms, when/how they apply and be better versed to speak with IT contractors. No question is too basic – this is the session to help the “accidental” techie who “got stuck” with the IT role.
Speakers: Donald Rowe, Computer Help Now; Brittany Tonet, Small Seeds Development
Donald Rowe is the President and founder of Computer Help Now (CHN), based in the North Hills of Pittsburgh. Under Donald's leadership, CHN provides comprehensive IT services to home users and national companies, including Target, Massage Envy and Home Depot. He also brings unique and valuable insight into the IT needs of nonprofit organizations through his service on the board of The Maya Organization, a local nonprofit agency offering adoption, foster care and counseling services. CHN's mission is to fulfill the community's IT needs with bespoke solutions for home and office—a philosophy that allows them to optimize available budget resources for all customers.
Brittany Tonet is the Director of Finance and Development at Small Seeds Development, Inc. Brittany has been in the nonprofit sector for 11 years. She has a background in finance, development and education working with such agencies as the Boys & Girls Clubs, Family Services of Western PA and others specializing in social services. She has expertise in management, quality/process improvement, development, grant writing, finance, and strategic planning. Brittany has a bachelor of the arts degree in history from Indiana University (Bloomington) as well as a master of public administration degree from Penn State University.
Get Your $40K Here: Making the Most of Your Google AdWords Grant
Receiving Google’s monthly $10K advertising grant is not difficult. The real challenge is using all of it! This session explores ways to maximize web traffic from Google ad grants while targeting the most relevant visitors. Nonprofits that use the entire grant are also eligible for an additional $30K per month. In total, that’s 40,000 reasons to attend this session!
Speakers: Andrew Garberson, LunaMetrics; Katie Gascoine, Global Links
Andrew Garberson is Manager of Search at LunaMetrics, a Google Analytics certified partner and search marketing consultancy. In addition to leading the SEO and PPC departments, Andrew is a GAIQ certified analytics junkie with a special interest in nonprofit marketing.
Katie Gascoine is the Office and Special Projects Manager at Global Links, where she combines administrative support for staff with IT administration duties. A graduate of Ohio University with a major in social justice, she attended the University of Botswana HIV/AIDS Field School and has worked in nonprofits in Pennsylvania, Ohio and London, UK. She has served as a trustee for the Jumonville Foundation since 2014.
Getting It Under Control: All That Data Made Valuable
Many nonprofits struggle with data. Too much data, data in different systems, manual data entry and duplication – and none of it helping run the organization more efficiently! We’ll share how you can get control of your data and report to donors and governing boards on key organizational metrics.
Speakers: Kristin Kiester, Jitterbit; Jason Ramsey, Allegheny College
Kristin Kiester is currently a member of the Salesforce Alliances team for Jitterbit. Working with Salesforce since 2003 as a Salesforce customer, she inherited an implementation plan for a product she knew nothing about, while working with an implementation partner who knew even less! Determined to help other companies to avoid suffering the same fate, she became a CRM consultant and has been in the ecosystem ever since! Kristin is also the organizer for the Pittsburgh Salesforce Admin User Group and recently spoke at the HigherEd Summit in New Orleans on Connected Campuses.
Jason Ramsey is Associate Director of ITS/Enterprise Services at Allegheny College, a small, selective liberal arts college in Meadville, Pennsylvania. His team manages the college's business and data systems. In the last four years, Jason and his team have implemented two instances of Salesforce CRM for Allegheny and helped design and implement their data integration solution between Salesforce, the college's system of record, Ellucian Colleague and other systems which Allegheny relies on for student information, marketing and predictive modeling.
Security Matters: Protecting Your Nonprofit from Threats
We will focus on best practices and simple steps for building an organization’s strategy that provides a secure, scalable and dependable web presence for its members while protecting the nonprofit from any threats. We’ll cover credit card processing compliance and protection from hacking attempts, among other topics.
Speaker: Mark Houpt, Edge Hosting
Mark Houpt is Chief Information Security Officer at Edge with more than 25 years of extensive information security and information technology experience in a wide range of industries and institutions. He is an active member of ISC2, ASIS International, COMPTIA, Infragard, IAPP, ISACA, among other leading national and international security organizations.